If you have any questions or concerns, please contact us via our email form or using the following contact information;
6797 U.S. 9
Rhinebeck, NY 12572
We offer free shipping on order totals before tax of $99.00. Not including the steam mop. There is always a $2.00 oversize surcharge on any microfiber mop, or broom order due to the oversize box for the handle.
All products have a 30 day $ back customer satisfaction. The customer is responsible for the shipping charges. Some exclusions apply. They are Eye Kandy due to hygiene. Twist broom, chamios cloth, and super absorbent mop. The customer is responsible for all shipping charges on returns and exchanges. The microfiber mops have a lifetime guarantee on the mop base and pole. The steam mop has a 1 yr manufactures guarantee.